Contact

How to get help with DEADCELL.

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Official Channels

X

@DEADCELL404

• Announcements

• Updates

• DM us on X for support

• Join our Community!

Telegram

DEADCELL404 Channel

• Tips and strategies

• Updates and future planning

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Getting Support - DM on X

What to Include in Support Request

To help us help you faster, include:

1. What happened

   • Step-by-step what you did

   • What you expected vs what occurred

2. Error messages

   • Exact error text

   • Screenshot if possible

3. Your details

   • Wallet address (PUBLIC address only!!)

   • Transaction signature (if applicable)

   • Platform (Telegram or Web)

4. When it happened

   • Approximate time

   • What you were doing before

What NOT to Share

NEVER share:

• ❌ Private keys

• ❌ Seed phrases

• ❌ Passwords

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Response Times

Channel	Expected Response
Twitter DM	Within 24 hours

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Reporting Issues

Bug Reports

Found a bug? Help us fix it:

1. Describe the bug

   • What happened

   • Steps to reproduce

2. Expected behavior

   • What should have happened

3. Screenshots

   • Error messages

   • UI issues

4. Environment

   • Browser (for web)

   • Telegram app version (for bot)

Security Issues

Found a security vulnerability?

Do:

• Contact us privately via Twitter DM

• Provide details of the issue

• Give us time to fix before disclosing

Don't:

• Post publicly

• Exploit the vulnerability

• Share with others

We appreciate responsible disclosure!

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Feature Requests

Have an idea to improve DEADCELL?

• Share on Twitter

• We read all suggestions!

Popular requests may be implemented in future updates.

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Scam Warning

We Will NEVER:

• ❌ Ask for your private key

• ❌ DM you first asking for money

• ❌ Ask you to send SOL to "verify" your wallet

• ❌ Request remote access to your device

• ❌ Ask for your seed phrase

If Someone Claims to be DEADCELL Support:

1. Verify they're from official channels

2. Never share private keys or seed phrases

3. Report the scammer

Official Accounts Only

Only trust:

• Verified X account

• Official bot (verify before using)

• Links from official sources

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Community Guidelines

When participating in DEADCELL communities:

Do:

• ✅ Be respectful

• ✅ Help other users

• ✅ Share knowledge

• ✅ Report scams

Don't:

• ❌ Share private keys

• ❌ Promote scams

• ❌ Harass others

• ❌ Spam

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Stay Updated

Follow for Updates

• Twitter - Real-time announcements

• Telegram - Community discussions

What We Announce

• New features

• Maintenance windows

• Important changes

• Security advisories

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Thank You

Thanks for using DEADCELL! Your feedback helps us improve.

Happy trading! 💀