FAQ

Common questions about DEADCELL.


General

What is DEADCELL?

DEADCELL is a trading platform for Solana tokens, available as a web terminal and Telegram bot.

Is DEADCELL free?

Yes! DEADCELL is subscription free that being said though, we have a small 1% fee on all successful but and sell transactions.

Is DEADCELL safe?

DEADCELL uses industry-standard security practices:

  • Encrypted private key storage

  • No withdrawal without your action

  • Secure infrastructure

However, all crypto trading carries risk. Never trade with more than you can afford to lose.

What tokens can I trade?

Any SPL token on Solana mainnet, including:

  • Memecoins

  • DeFi tokens

  • Utility tokens

  • Pump.fun launches


Wallets

How many wallets can I have?

  • Telegram Bot: Up to 3 wallets

  • Web Terminal: 1 trading wallet + unlimited connected wallets

Can I import my existing wallet?

Yes! In the Telegram bot:

  1. Go to Wallets

  2. Click "Import Key"

  3. Paste your private key

How do I export my private key?

Telegram:

  1. Go to Wallets

  2. Click "Export Key"

  3. Key is sent via DM only

What happens if I delete a wallet?

  • Wallet is removed from DEADCELL

  • Your tokens remain accessible via private key

  • Always export key before deleting if you have funds


Trading

How do I buy a token?

Simplest way: Paste the contract address directly into the Telegram chat or web search bar.

Why did my transaction fail?

Common reasons:

  • Slippage too low - Increase to 15-20%

  • Insufficient SOL - Need balance for trade + fees

  • Token issue - Could be honeypot or high tax

What slippage should I use?

  • Normal tokens: 10%

  • Volatile tokens: 15-20%

  • New launches: 20-30%

What priority fee should I use?

  • Normal: 0.005 SOL

  • Busy network: 0.01 SOL

  • Sniping: 0.02-0.05 SOL

Why can't I sell my tokens?

Possible reasons:

  • Honeypot - Token designed to prevent selling

  • Slippage too low - Try 20-30%

  • Liquidity removed - Token may be rugged


Positions

Why isn't my position showing?

  • Wait 30-60 seconds after buying

  • Check if you're on the correct wallet

  • Dust amounts (< 1 token) are hidden

How is P&L calculated?

Why does my position show after I sold everything?

Very small dust amounts may remain. These are filtered out automatically.


Telegram Bot

Bot not responding?

  1. Try /start again

  2. Check your internet connection

  3. Bot might be updating (wait a few minutes)

Commands not working?

  • Make sure you're in a DM with the bot

  • Commands are case-sensitive

  • Try the main menu buttons instead

Can I use the bot in groups?

Some features work in groups, but for security:

  • Private key operations only work in DMs

  • Recommended to use in DM


Web Terminal

Wallet won't connect?

  1. Check wallet extension is installed

  2. Refresh the page

  3. Ensure wallet is set to Solana mainnet

  4. Try disconnecting from wallet settings first

Trading wallet not working?

  1. Make sure it's funded with SOL

  2. Check Settings for wallet status

  3. Try creating a new trading wallet


Fees

What fees does DEADCELL charge?

DEADCELL doesn't charge trading fees. You only pay:

  • Network fee: ~0.000005 SOL per transaction

  • Priority fee: Your chosen amount (default 0.005 SOL)

Why is my transaction fee high?

Priority fees are optional but help with:

  • Faster execution

  • Success during congestion

You can lower them in settings.


Security

Is my private key safe?

  • Keys are encrypted and stored securely

  • Never transmitted in plain text

  • You can export anytime

Someone asked for my private key

NEVER share your private key. DEADCELL staff will never ask for it.

I think my wallet is compromised

  1. Immediately create a new wallet

  2. Transfer remaining funds to it

  3. Don't use the compromised wallet


PnL Cards

How do I generate a PnL card?

After selling, click the "📊 PnL Card" button to get a shareable link.

Why does my card show wrong numbers?

P&L is calculated based on your trade history. If you:

  • Traded on multiple platforms

  • Had tokens before tracking started

Numbers may not reflect all activity.


Troubleshooting Quick Reference

Problem
Solution

Transaction failed

Increase slippage

Bot not responding

Send /start

Can't sell

Try 25%+ slippage, check if honeypot

Position not showing

Wait, then refresh

Wallet won't connect

Refresh, check extension

Wrong balance

Refresh or reconnect wallet


Still Need Help?

  • Check Troubleshooting Guide

  • Contact support on Twitter

  • Join our community channels

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